IMPORTANT SAFETY NOTICE: vidaXL recalls Pool Ladders

Dear Valued Customer,

VidaXL is recalling voluntarily its Pool Ladder Steel 34.1-inch model number 93122 and 93188 in full cooperation with the United States Consumer Safety Commission.  VidaXL is undertaking this recall due to the risk that the steps on the ladder may come loose during use posing a fall and drowning hazard to the user.  We are aware of a small handful of incidents in which the steps have loosened during use leading to falls in or around the pool.  The affected products were sold online from the beginning of February 2021 through the end of August 2021.  The following images show the at-issue pool ladders:

SKU 93188 SKU 93122

 

Please stop using the product immediately and contact our customer service at [email protected], toll-free at 1 888 854 09 05 from 9 a.m. to 5:00 p.m. PT, or visit us online at vidaxl.com and click RECALL or go to vidaxl.com/product-recalls.html for instructions on how you can dispose of the product and receive a full refund.

We apologize for any inconvenience that this may cause and appreciate your business.

vidaXL