vidaXL is an international online retailer, with our headquarters in Venlo, The Netherlands. We offer a surprising range of products – a vast array in categories like home & garden, furniture, sporting goods, and many more.
Two young entrepreneurs started in 2006 with the online sale of products on a small scale on different platforms. This proved to be a great success. During this period of massive growth, we also created our own brand and started producing our own vidaXL branded products. The number of products grew exponentially, and the next logical step was to start selling in more countries on our own web shops. Our success is in the sourcing of products and offering these products at competitive prices. We continuously look for new cost-reducing measures, without compromising on quality or sustainability.
We do market research and find out what kind of products are in high demand. Once that’s determined, we negotiate with factories that produce these produces, after which we purchase them in bulk - directly from the source. Because of this process we’re able to influence the design and packaging of the products, which allows us to optimise the entire process – and this means that in the end, you, our customer, will pay a very reasonable price for our products.
We also have our own factory where we produce several types of chipboard furniture. For these products, we have even more say in the entire production process, which again makes the price you pay as our customer very favourable.
Customers are becoming more and more price conscious, and vidaXL facilitates this development by offering products for in and around the house at competitive prices. We aim to make all these products accessible to as many customers as possible.
We sell our products to customers in 29 European countries, the United States and Australia, and are always hard at work to expand and reach even more customers. We also offer customer service in the native language of all the countries that we are active in.
As a customer of vidaXL you can hold us to the following promises:
There’s nothing we dislike more than spending too much money, and we’re sure we’re not alone in this. By keeping complete control over the supply and production process we’ll always be able to offer our products at a good price.
Our customer service is excellent. If you have any questions about a product, shipping or payment, our customer service agents are always ready to help you out in your native language. Delivery and returns are always free. And of course, if something goes wrong (as we are human, after all) we promise to resolve the issue to your satisfaction.
Shopping at vidaXL should make you feel good, and we promise you that shopping on our web shops will always give you the rush of finding a great deal.
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